Volunteer Policy

Effective Date: 03-12-2025

At Jan Seva NGO, volunteers play a vital role in helping us achieve our mission of supporting communities, children, education, food relief, and animal welfare. This Volunteer Policy outlines the rights, responsibilities, and expectations of all volunteers.

1. Purpose

The purpose of this policy is to provide clear guidelines for individuals who wish to volunteer with Jan Seva NGO and ensure a safe, respectful, and productive environment for everyone involved.

2. Eligibility

• Volunteers must provide accurate personal information during registration.
• Individuals under 18 years of age may require parental or guardian consent.
• Volunteers must agree to follow the NGO’s values, policies, and code of conduct.

3. Volunteer Responsibilities

Volunteers are expected to:

• Act honestly, respectfully, and professionally.
• Support the mission and objectives of Jan Seva NGO.
• Follow instructions provided by NGO staff and coordinators.
• Maintain confidentiality of sensitive information.
• Treat beneficiaries, fellow volunteers, and staff with dignity and respect.
• Comply with all safety and security guidelines.

4. Code of Conduct

Volunteers must not:

• Engage in discrimination, harassment, or abusive behavior.
• Use NGO resources for personal gain.
• Misrepresent themselves as official representatives without authorization.
• Participate in illegal or unethical activities while volunteering.

5. Attendance and Commitment

Volunteers are encouraged to fulfill their commitments and notify coordinators in advance if they are unable to attend scheduled activities.

6. Health and Safety

Jan Seva NGO is committed to providing a safe environment for volunteers. Volunteers must:

• Follow all safety instructions.
• Report accidents, injuries, or unsafe conditions immediately.
• Participate responsibly in all activities.

7. Use of Photos and Media

During volunteer activities, photographs or videos may be taken for awareness, reporting, and promotional purposes. By participating, volunteers may consent to the use of such media unless otherwise requested in writing.

8. Confidentiality

Volunteers may have access to sensitive information regarding beneficiaries, donors, or organizational operations. Such information must remain confidential and should not be shared without authorization.

9. Termination of Volunteer Service

Jan Seva NGO reserves the right to suspend or terminate volunteer participation if policies are violated or if behavior is deemed inappropriate or harmful to the organization or its beneficiaries.

10. Liability

Volunteers participate at their own discretion and agree to follow all guidelines and instructions. Jan Seva NGO shall not be held responsible for losses or damages arising from unauthorized actions by volunteers.

11. Policy Updates

Jan Seva NGO reserves the right to modify this Volunteer Policy at any time. Updated versions will be published on the website.

12. Contact Us

For questions regarding volunteering or this policy, please contact:

Jan Seva NGO
Email: ngo@jansevango.online

Thank you for volunteering and helping us create positive change in our communities.