Donation Policy

Effective Date: 03-03-2025

At Jan Seva NGO, we deeply value the trust and generosity of our donors. This Donation Policy outlines how donations are accepted, utilized, and managed to support our charitable programs and community initiatives.

1. Purpose of Donations

All donations received by Jan Seva NGO are used to support our mission, including:

• Food distribution and hunger relief programs.
• Child welfare and educational support.
• Animal welfare and rescue initiatives.
• Healthcare assistance and community development projects.
• Administrative and operational expenses necessary for delivering our services.

2. Donation Methods

We accept donations through approved channels, including:

• Online payment gateways.
• Bank transfers.
• UPI payments.
• Cheques and demand drafts.
• Fundraising campaigns and events.

3. Use of Funds

Donations will be used where they are needed most unless the donor specifically designates their contribution for a particular program or project. Jan Seva NGO reserves the right to allocate funds responsibly to maximize impact and meet urgent community needs.

4. Donation Receipts

Donors will receive an acknowledgment or receipt for their contribution through email, SMS, or other available communication methods. Please ensure that your contact information is accurate when making a donation.

5. Refund Policy

As donations are made voluntarily to support charitable activities, donations are generally non-refundable.

Refund requests may be considered only in exceptional circumstances such as:

• Duplicate transactions.
• Incorrect donation amounts due to technical errors.
• Unauthorized transactions verified by the donor.

Refund requests must be submitted within 7 days of the donation date along with relevant transaction details.

6. Donor Privacy

Jan Seva NGO respects donor privacy and protects personal information in accordance with our Privacy Policy. We do not sell, rent, or share donor information with third parties for marketing purposes.

7. Transparency and Accountability

We are committed to maintaining transparency in the use of donated funds. Donations are managed responsibly and utilized to support programs that align with our mission and objectives.

8. Tax Benefits

Where applicable and permitted by law, donors may be eligible for tax benefits. Donors should consult their tax advisor regarding eligibility and applicable regulations.

9. Changes to the Donation Policy

Jan Seva NGO reserves the right to amend this Donation Policy at any time. Any updates will be posted on this page with the revised effective date.

10. Contact Us

For any questions regarding donations or this policy, please contact:

Jan Seva NGO
Email: ngo@jansevango.online

Thank you for supporting Jan Seva NGO and helping us create positive change in the lives of those in need.